Question 1

How do I book an appointment?

Accepted Answer

All appointments can be booked online through our booking system.
You can view available appointment times, service descriptions, pricing, and team availability before confirming your booking.

Question 2

Why do I need to provide a credit card when booking?

Accepted Answer

A credit card is required to reserve your appointment and protect against last-minute cancellations and no-shows.
Your card will not be charged at the time of booking unless a cancellation or no-show fee applies.
This policy helps us respect the time of our clients and beauty professionals while maintaining appointment availability for everyone.

Question 3

What is your cancellation policy?

Accepted Answer

We kindly request at least 24 hours notice for cancellations or appointment changes.
Appointments cancelled with less than 24 hours notice may be subject to a cancellation fee of up to 50% of the scheduled service amount.
No-show appointments may be charged up to 100% of the service amount.

Question 4

What happens if I arrive late?

Accepted Answer

Appointments will be held for up to 15 minutes whenever possible.
Late arrivals may require a shortened service or rescheduling in order to respect other clients' appointments.

Frequently asked questions

How do I book an appointment?

Why do I need to provide a credit card when booking?

What is your cancellation policy?

What happens if I arrive late?

Contact information